Contact us
- General help and feedback: support@taalo.io
- Privacy questions and data requests: support@taalo.io with the subject “Taalo privacy request”
- Security vulnerabilities: security@taalo.io
In the app, open Profile and choose Help and feedback to email us directly.
Signing in
Taalo supports Continue with Apple (on iPhone and iPad), Continue with Google, a one-time email sign-in code, or an email and password.
- If a sign-in code doesn’t arrive, check spam or junk and make sure you entered the same email you signed up with. If it still doesn’t arrive, request a new code.
- Forgotten your password? Choose “Use a password instead”, then reset it — or simply sign in with an email code.
- After signing in for the first time you’ll be asked to accept the Terms and Privacy Notice.
Connected email
Connecting Gmail or Outlook / Microsoft 365 is optional and read-only. Taalo checks a bounded set of recent Inbox messages and shows useful household details for you to review. Manage connections in Profile → Email accounts, where you can choose raw-email retention, pause checking or disconnect.
Full detail, including the exact Google permission: How Gmail works with Taalo.
Your household
Household owners can invite other adults from Members. Each Member has their own sign-in. Add a Profile for someone who doesn’t need a login, such as a child. When you add something, you choose whether it’s visible only to you or shared with the household.
Deals and reporting content
Nearby deals shared by other people follow our Community Standards. Open any Deal or comment and use Report to flag it, or block the person who posted it. For anything urgent, email support@taalo.io with a link or description.
App updates
Taalo can receive small improvements without a store update. To see your version and check for an update, open Profile → App release. Larger updates come through the App Store or Google Play. If something looks wrong, fully close and reopen Taalo, then check for updates.
Privacy requests
Depending on where you live, you may have rights to access, correct, erase, restrict, object to or receive a copy of your personal data. See the Privacy Notice for your rights and how we handle data. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.
Delete your account
Open Profile, choose Delete account and confirm. You’ll be asked to disconnect any email accounts, and to remove other signed-in household members, first. No app? Request deletion by email.